Repairs
Thank you for choosing Fiore Wylde jewelry. We understand that accidents happen, and sometimes your jewelry may need repair. We are here to assist you with any repair inquiries you may have.
If you have a piece of jewelry purchased from Fiore Wylde that requires repair, please follow the instructions below:
- Email our dedicated repair team at florence@fiorewylde.com.
- In your email, please include the following information:
- Your full name
- A detailed description of the repair required
- A clear photo of the damage
- Proof of purchase
Once we receive your email, our team will assess the repair request and determine if we are able to repair your piece. If your repair is approved, we will issue you a Return Authorization (RA) number and provide you with shipping instructions.
Please note that repairs typically take 4-6 weeks to complete, depending on the nature of the repair. We strive to complete repairs as quickly as possible while ensuring the highest quality craftsmanship.
Once your repaired item is ready, we will notify you via email and provide you with a tracking number for your convenience. Please allow for additional shipping time depending on your location.
It is important to note that all repairs are subject to shipping charges as well as repair charges, which will be determined based on the scope of damage. Our team will provide you with detailed information regarding the associated costs.
At Fiore Wylde, we take pride in our craftsmanship and strive to provide the best service to our customers. However, we reserve the right to deny unreasonable repair requests, returns, and exchanges. We appreciate your understanding in this matter.
If you have any further questions or concerns regarding repairs, please do not hesitate to reach out to our dedicated repair team at florence@fiorewylde.com. We are here to assist you and ensure that your Fiore Wylde jewelry continues to bring you joy for years to come.
